Privacy Policy

1. Introduction

Welcome to the privacy policy of Garlic Shop Ltd ("we", "us", or "our").

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Controller: Garlic Shop Ltd is the controller and responsible for your personal data.

Contact Details: If you have any questions about this privacy policy, please contact us using the details set out below:

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

3. The Data We Collect About You

We aim to minimise the data we collect. With your consent, we use analytics and advertising cookies (Google Analytics, the Meta Pixel, and Google Ads) that collect usage data such as pages viewed, approximate location (derived from IP address), device and browser information, and interactions like adding items to your basket or completing a purchase. If you choose "Essential Only" in our cookie banner, none of this analytics or advertising data is collected. See our Cookie Policy for details.

Exceptions:

• 1. Newsletter Subscription: If you actively subscribe, we collect your email address to send you updates, scientific insights, and news about Allium.
• 2. Account Registration & Orders: If you create a profile or make a purchase, we collect specific data required to manage your account and fulfill orders:
  • —Identity: Name.
  • —Contact: Email address and phone number.
  • —Delivery: Shipping and billing addresses.
  • —Transaction Data: Details about payments to and from you, order history, and active subscriptions. (Note: We do not store your raw credit card details; these are handled securely by our payment processor).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• —Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering goods).
• —Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• —Legal Obligation: Where we need to comply with a legal or regulatory obligation.
• —Consent: We rely on consent for our use of analytics and advertising cookies (Google Analytics, Meta Pixel, Google Ads), and for sending direct marketing communications by email or text message. These are only active where you have accepted them. You have the right to withdraw consent at any time — for cookies, by changing your choice in our cookie banner or clearing cookies for this site; for marketing messages, by contacting us or using the unsubscribe link.

5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above:

• —Service providers acting as processors who provide IT and system administration services.
• —Professional advisers including lawyers, bankers, auditors and insurers.
• —HM Revenue & Customs, regulators and other authorities based in the United Kingdom.
• —Payment Processors: Such as Stripe, who securely process your payment information.
• —Analytics & Advertising Providers: Where you consent, Google LLC (Google Analytics and Google Ads) and Meta Platforms, Inc. (Meta Pixel) receive usage and interaction data to help us measure site performance and the effectiveness of our advertising. This processing is described in our Cookie Policy.

6. International Transfers

Some of our providers are based outside the UK. In particular, where you consent to analytics and advertising cookies, data may be transferred to Google LLC and Meta Platforms, Inc. in the United States. Whenever we transfer personal data out of the UK, we ensure a similar degree of protection by relying on appropriate safeguards, such as the UK extension to the EU–US Data Privacy Framework and/or the International Data Transfer Agreement (or Standard Contractual Clauses).

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• —Request access to your personal data (commonly known as a "data subject access request").
• —Request correction of the personal data that we hold about you.
• —Request erasure of your personal data (the "right to be forgotten").
• —Object to processing of your personal data.
• —Request restriction of processing of your personal data.
• —Request the transfer of your personal data to you or to a third party.
• —Withdraw consent at any time.

10. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.