We accept returns or exchanges within 30 days of purchase. To be eligible, products must be unused, unopened, and in their original packaging. Due to health and safety regulations, we cannot accept returns on opened products unless faulty or incorrect.
Key Points
30-Day Return Window
You have 30 days from the date of purchase to return or exchange products.
Product Condition
Products must be unused, unopened, and in their original packaging. Due to health and safety regulations, we cannot accept returns on opened products unless faulty or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we'll replace it at no cost to you.
Return Shipping
Return shipping is the responsibility of the customer, except for damaged or incorrect orders.
Refund Processing
Refunds will be issued to your original payment method within 14 days of receiving the return.
30-Day Satisfaction Guarantee
Not satisfied with your first order?
Separate from our standard returns policy, we offer a voluntary 30-day satisfaction guarantee on first-time, single-bottle purchases. If you're not happy for any reason, contact us within 30 days of delivery with your order number and we'll refund you in full. No return of the product is required.
Not valid on the 3-bottle quarterly subscription. One claim per household. Full terms here.
Need Help?
Our customer support team is here to assist you with any questions about returns or refunds.
Contact Us